1. Purpose of terms of service
The purpose of these terms of service is to establish the fundamental terms and conditions that will govern the business relationship between Virtualous India Pvt Ltd. (henceforth, virtualousPRO), and the customer, for the Virtual Assistant services (“Services”) provided by virtualousPRO.
These terms and conditions outline the rules and regulations for the use of virtualousPRO’s Website, located at https://virtualouspro.com/.
By accessing this website we assume you accept these terms and conditions. Do not continue to use virtualousPRO if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
2. Overview Of Our Services:
To ensure the quality of the virtualouspro experience we have set up our terms of service for our mutual benefit. If you violate these rules it will mean you’ve broken the terms of service and this may result in termination of your account.
Tasks and concierge requests are non-transferable. You cannot sell or give away tasks on your plan but you are more than free to buy a plan for your friends, family and loved ones—they’ll love you and so will we. Your virtualouspro account is also non-transferable. That means if one person signs up, you cannot transfer ownership of that account to another person.
All virtualousPRO plans are governed by a monthly hour limit by plan type. If these hours are unused by the next 90 days of your sign-up, the unused hours will be terminated or canceled automatically. However, you can always resume availing of our services by subscribing to another plan.
All our plans are recurring subscriptions that can be canceled at any time.
Any agreement or attempted agreement between client and assistant, in connection with a service contract, requiring that payment be made outside of virtualousPRO shall constitute a material breach of this agreement and be subject to cancellation without refund.
3. Requests & Tasks:
Each task must be submitted by email. Please send your tasks individually: this means that each communication you have with your assistant should contain one, defined, task. You’re more than welcome to submit multiple tasks at one time, but we ask that you create a separate email for each. This ensures the fastest possible turnaround for each task.
If you ever feel like your service could be better, you can contact us by emailing us at [email protected] For a list of example tasks that we will do, please consult our “Services” page. That should give you a good idea of what we’re able to accomplish and what we simply cannot do. Agreeing to these terms of service means you understand and agree to keep your tasks within the scope of our business.
4. Termination Of Service:
We reserve the right to terminate the service of a virtualousPRO client at any time — for any reason. Should this occur, we will give you a prorated refund at the standard monthly rate for any period for which you have already paid. That means that rarely and under great duress we may end our relationship with a client for any number of reasons including but not limited to the following:
If the client is constantly requesting tasks outside the scope of their service plan and we’re unable to find a solution by scaling back the requests
If the client is abusive to his/her assistant or any other virtualouspro team member
Unless otherwise stated, virtualousPRO and/or its licensors own the intellectual property rights for all material on virtualousPRO. All intellectual property rights are reserved. You may access this from virtualousPRO for your own personal use subjected to restrictions set in these terms and conditions.
7. You Must Not:
*Republish material from virtualousPRO
*Sell, rent or sub-license material from virtualousPRO
*Reproduce, duplicate or copy material from virtualousPRO
*Redistribute content from virtualousPRO
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. virtualousPRO does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of virtualousPRO, its agents and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, virtualousPRO shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
virtualousPRO reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
8. You Warrant And Represent That:
*You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
*The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
*The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
*The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant virtualousPRO a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
9. Hyperlinking To Our Content
The following organizations may link to our Website without prior written approval:
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
*commonly-known consumer and/or business information sources;
*dot.com community sites;
*associations or other groups representing charities;
*online directory distributors;
*accounting, law and consulting firms; and
*Educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of virtualousPRO, and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to virtualousPRO. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of virtualousPRO’s logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
11. Content Liability
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
12. Your Privacy
13. Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
15. Data Protection Manager:
virtualouspro.tech has appointed a Data Protection Manager who can be reached at [email protected] This internal officer will be able to rescind customer consent as requested, alert stakeholders of a data breach, provide access to data reports, ensure the right to be forgotten, establish data portability as requested, and oversee privacy by design with fiduciary responsibility.